koi online

How to buy koi online

With this article How to buy koi online I would like to remove all doubts and concerns of those who are about to buy koi online, but they are afraid because they do not know exactly how and what happens to the koi.

Obviously I can only explain how we – at Koi Hacienda – do it, although there are several companies (official and less official) who are engaged in the sale and sending of koi.

To explain How to buy koi online I will simulate a purchase in the online shop of Koi Hacienda:

Koi Hacienda

Welcome to Koi Hacienda Online Shop

You have several options to find the koi or product you want:

1. filter by gender

2. filter by color (the system unfortunately does not allow multicolor)

3. filter by price

4. search

5. show by name, price, date or popularity

6. show 15, 30 or 45 items per page

7. searching by magnifying glass (always present on every page)

Koi Hacienda

Koi Hacienda Online Shop: several search options

When you have found, what you have been searching, you add it to your shopping cart.

Koi Hacienda

Koi Hacienda Online Shop: add to shopping cart

You will see your cart every time you add something, or when you click on the cart symbol that appears at any time on any page top right.

After adding an item to your shopping cart, you can continue shopping by clicking on the field “continue shopping” or selecting another category in the store.

You can decrease (1) / or increase (2) the quantity of the item using the plus and minus symbol next to the number currently selected or delete (3) by clicking on the cross at the beginning of the line.

Koi Hacienda

Koi Hacienda

When you have all the necessary items, click on “proceed to checkout“.

Now comes the less attractive part of How to buy koi online as you have to fill in the data fields.

Koi Hacienda

Koi Hacienda Online Shop: necessary data and field for comments / instructions

You can also put some comments / instructions for us.

After validating your order, you will see the summary including transport costs:

Koi Hacienda

Koi Hacienda Online Shop: summary of your order

Payment: To make this part as pleasant as possible, we offer various payment methods (credit card, PayPal and bank transfer).

Please remember to click on “accept terms and conditions” before making the payment.

Koi Hacienda

Koi Hacienda Online Shop: Payment methods

This was the first part of How to buy koi online. There will be a second part to explain How to buy koi Tosai online because here you can group several koi in one single shipment.

Do you still have any questions? Please contact us.










Koi Hacienda

Koi stress – The story of Victor

In order to make you aware of what is really stress for a koi, I would like to tell you the story of Victor.

This is Victor:

Koi Hacienda

Tosai Tancho Sanke, called Víctor

It is one of the Tosai, which we selected one by one in Japan – at Hasegawa.

The 11th of February he went with other 99 “friends” into a smaller pond (= koi stress nº 1).

Koi Hacienda

Thierry at Hasegawa

Koi Hacienda

Selecting one by one













Probably the same day, they started to fast (= koi stress nº2) as they planned to ship soon.

Due to logistic and paper work, they arrived only the 12th of March (= koi stress nº 3, fasting longer than foreseen).

Niigata – the origin of koi – is 650km far away from Tokio. So, the koi are fished, put in plastic bags, then in boxes until the lorry pases to pick them up and brings them to Tokio airport (koi stress nº 4, 5 and 6).

Once at the airport, they have to be carried until the plane (koi stress nº 7) and then travel all the way from Japan to Europe (in our case, Frankfurt) … koi stress nº 8.

At the airport they have to pass the European Health Inspection (koi stress nº9) before they can continue their travel to Madrid.

Koi Hacienda

Niigata – Tokio

Koi Hacienda

Tokio – Madrid











At Madrid airport we wait for them … impatiently. They use to arrive around midday, but it takes very long until the are in the cargo pick up area (= koi stress nº10).

The closer we come to 2 pm, the more difficult it gets, as all employee is leaving for lunch. They might work by shifts somewhere, but not there, so there is no 24h service.

Usually we get them around 5 pm (= koi stress nº 11) and then we drive as fast as we can (please, don’t talk about speed controls !!!) to Manilva (a small village approx. 30 km from Marbella).

This is not only stress for the koi (nº 12) but as well for us. It is a race against the clock and a big responsibility as we have the complete harvest for the whole year in the car !!!

When we arrive, the koi have to adapt to the light (even if we switch on very few lights and never direct light), other temperature (even if we try to adapt them already in the car) and other water parameters (= koi stress nº13).

Koi Hacienda

Carefully unpacking koi

Koi Hacienda

Receiving koi at Koi Hacienda













Carefully we open the boxes, so that the koi can get used step by step to the light. Then the plastic bags are put onto pond water, which we have put in the (blue) bowls, so that they can adapt to the water temperature. After a certain while we open the plastic bags and let pond water into the sacs until we let the whole lot swimming in the bowl (out of the plastic bag).

And here the story of Victor starts: He staid in the blue bowel, because he did not survive the trip.

We were taking care of the remaining other koi and then we cleaned up the boxes and plastic bags and wanted to go home (in the meantime it was 1h30 in the night !!!). When I came to the bowl, where Victor was in, I have had the impression, that I saw him moving … I took him out of the dark, closer to the light and saw, that he was opening his mouth !!!

I put him into the pond with his 99 “friends” and crossed fingers, that he would survive the first night.

As you can imagine – the first pond I went to the next morning was Victors pond.

And there he was ! Swimming with his friends !

I have given him the name Victor (perhaps it is a Victoria ?), as I consider his survival as a real victory !

Koi Hacienda

Search Victor ! He is still very small, compared with his friends …